Golden IPTV
Terms of Service
These terms explain the main conditions that apply when you request a trial, purchase a subscription, or use support provided by Golden IPTV.
Subscriptions
Golden IPTV offers subscription plans for the periods and prices displayed on the website. A subscription period begins when the service is activated.
Subscriptions do not renew automatically. If you want to continue after your current subscription period ends, renewal must be requested manually.
Pricing and payment
The prices displayed on the Golden IPTV website are the final prices charged by Golden IPTV. Available payment methods may include PayPal, cryptocurrency, Wave, Orange Money, and card payment.
A third-party payment provider may apply its own charges, exchange rates, or processing conditions independently of Golden IPTV.
Free trial
Customers may request a free 24-hour trial. No payment or card details are required to request the trial. The trial is intended to let you evaluate the service on your device before choosing a subscription.
Devices, internet and service conditions
Your experience can depend on factors outside Golden IPTV, including your device, application, internet connection, network conditions, and local configuration. You are responsible for maintaining compatible equipment and a suitable internet connection.
Support
Customer support is available through WhatsApp and email throughout the day, using South Africa Standard Time (SAST) as the reference timezone. Availability does not guarantee an immediate response.
Refunds and cancellation
Refund requests may be made within 7 days of activation. If the service was not activated, a full refund may be requested. Customers may also request a refund within the 7-day period after activation, including when they change their mind.
Approved refunds are normally processed within approximately 3–5 business days.
See the Refund & Cancellation Policy for more information.
Customer responsibilities
You are responsible for providing accurate information when requesting a trial, subscription, or support and for following reasonable setup and troubleshooting instructions associated with your device.
Privacy
Information submitted through the website or support flows is handled as described in our Privacy Policy.
Contact
Questions about these terms can be sent to contact@goldeniptv.co.za.